Effective Date: October 14, 2025
Privacy Policy
Eleven 13 Firm (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information through our website, software, training programs, and communications (including SMS and email).
1. Information We Collect
Personal Information: name, phone number, email, address, or payment details you voluntarily provide. Automated Data: IP address, browser type, device info, cookies, and usage data. Payment Information: processed securely through third-party providers (we do not store full payment details)
2. How We Use Information
We use your data to provide and manage our Services; process payments; communicate updates; personalize experiences; send marketing (if opted in); and comply with legal obligations.
3. SMS / Text Message Compliance
To comply with GoHighLevel and A2P 10DLC requirements: Mobile information will never be shared with third parties or affiliates for marketing or promotional purposes. Opt-in consent is required before sending marketing texts. Opt-out instructions (“Text STOP”) and help commands (“Text HELP”) are included in every message. Carriers are not liable for delayed or undelivered messages.
4. How We Share Data
We do not sell, rent, or trade your personal information. We may share data only with trusted providers, when required by law, or to protect rights and prevent fraud.
5. Cookies & Tracking
We use cookies to remember preferences, improve performance, and analyze site usage. You can disable cookies in your browser settings.
6. Data Retention
We retain data as long as needed for business or legal purposes.
7. Security
We implement safeguards to protect data but cannot guarantee absolute security.
8. Your Rights
You may access, correct, delete, or withdraw consent regarding your data. Contact [email protected] for privacy requests.
9. Children’s Privacy
We do not knowingly collect data from children under 13. Such data will be deleted immediately upon discovery.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Continued use means you accept the new version.
Contact Information
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